Yamato Transport Fiscal 2016 Delivery Volume Hits Record High (News)
Tokyo, April 6 (Jiji Press)—Japan's Yamato Transport Co. said Thursday its parcel delivery volume hit a record high for the second straight year in fiscal 2016 amid the rapid spread of online shopping.
The volume for the year ending in March totaled more than 1.87 billion parcels, up 7.9% from the previous year.
Yamato has seen personnel shortages in recent years, with drivers forced to work long hours to cover the gaps, mainly due to this rapid rise in demand. According to a company officer, packages delivered for large-lot customers like Internet retailers have accounted for much of the growth.
To improve work conditions for its drivers and other employees, Yamato is planning to review the number of time slots it makes available for senders or recipients who choose a time of day for delivery, as well as the deadline for accepting redelivery requests on the same day. The firm is also examining the possibility of hiking its basic delivery fee for the first time since 1990.
Yamato Transport hit the 1 billion parcel mark for the first time in 2003. Since then, the company has seen its annual delivery load grow steadily, including a more than 50% climb in the 10 years through fiscal 2016.[Copyright The Jiji Press, Ltd. Content edited by the Nippon.com editorial team.]