Tokyo Hotel to Introduce Auto-Delivery Robot


Tokyo, Sept. 14 (Jiji Press)—A hotel in central Tokyo on Thursday unveiled an autonomous robot that will be used to deliver goods to guest rooms, slated to be in service from October for the first time in Japan.

The Relay delivery robot makes its debut in the Shinagawa Prince Hotel near Tokyo's Shinagawa Station in October 2017. Items placed in its carrying compartment are automatically delivered to guest rooms. Taken on September 14, 2017, at the hotel. (© Jiji)

The Relay robot, manufactured by US firm Savioke, will be introduced at the Shinagawa Prince Hotel N Tower, located near Shinagawa Station.

After hotel staff input the destination and place items to be delivered in the robot's upper section, it will take an elevator by itself, move to avoid obstacles and human beings, and arrive at the guest room.

Relay, roughly the size and shape of a drinking fountain, beeps with joy when the guest receives the items and gives it a positive rating.

"We're starting out delivering amenities, but we hope we can expand into sending Christmas presents and other goods," said Takei Hisaaki, a senior official of Prince Hotel Inc., the hotel's operator.

[Copyright The Jiji Press, Ltd.]

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