Labor Shortages Affecting 24-Hour Convenience Stores
Tokyo, Jan. 10 (Jiji Press)—Major Japanese convenience store operators continue to open new stores while facing difficulties in maintaining 24-hour store operations amid an increasing manpower shortage in Japan.
Some convenience store operators are overcoming staff shortages, including part-time staff, by promoting the automation of certain store operations. But one of the operators has started closing some stores late at night, when customer traffic is slow.
Amid intensifying competition, how each company deals with labor shortages may reflect their differing management styles, experts say.
FamilyMart Co. has experimented with closing some of its domestic outlets late at night or switching to vending machine-based operations.
FamilyMart President Sawada Takashi said 24-hour operations are not necessary at some stores.[Copyright The Jiji Press, Ltd.]