McDonald's Japan Tests New Visitor Support Services
Naha, Okinawa Pref., Jan. 21 (Jiji Press)--McDonald's Holdings Co. (Japan) <2702> started new visitor support services including guiding restaurant visitors to empty tables and carrying ordered foods and beverages to tables, on a trial basis in Okinawa Prefecture on Monday.
The hamburger chain believes there are needs for such services, in light of diversifying visitors to its restaurants, including elderly people and child-rearing families, officials said.
Following the trial in the southern prefecture, the company plans to introduce the visitor support services in other prefectures across Japan.
Restaurant staff for the services will serve visitors in front of order counters, including explaining the menu to them.
In Okinawa, the company also started to accept orders via its smartphone app, partly hoping to reduce waiting lines at order counters.
[Copyright The Jiji Press, Ltd.]