400,000 Users Still Having Deposits in Scrapped 7pay Service

Economy

Tokyo, Oct. 1 (Jiji Press)--Major convenience store operator Seven-Eleven Japan Co. terminated its embattled 7pay smartphone-based cashless payment service Monday, with some 400,000 users still with unused deposits left in the service.

The service was scrapped in just three months, after it started to suffer a series of security breach cases immediately after its introduction on July 1. Some 1.5 million people signed up for the service at maximum.

Users can file for returns of their deposits through the app for the service and other methods until Jan. 10, 2020. They can check their remaining deposit balance by entering their name and email address, and receive the refund via their bank account or through a post office.

The cashless payment service was hit with cases of unauthorized access using registered members' login information, with 808 users affected and related financial damage totaling 38.61 million yen as of the end of July.

[Copyright The Jiji Press, Ltd.]

Jiji Press