Kura Sushi Starts Service Involving No Contact with Staff


Osaka, Oct. 16 (Jiji Press)--Major Japanese sushi-go-round restaurant chain Kura Sushi Inc. <2695> has launched at some of its domestic stores a system allowing customers to dine without interacting at all with staff personnel.

An outlet in the western city of Osaka on Friday introduced the system, which is aimed at reducing the risk of novel coronavirus infection and improving customer convenience.

When entering the store, customers can take necessary procedures by bringing their fingers close to a panel device, without having to touch it, as the device picks up movements of the fingers with a sensor.

At their seats, diners place orders using special tablet devices installed at the restaurant or scanning a quick response, or QR, code with their smartphones. When leaving the store, customers use a self-checkout device that, like the device for entering, can be operated without touch.

Ahead of the Osaka store, a Kura Sushi restaurant in Tokyo's Ikebukuro district adopted the system on Tuesday. The company plans to introduce it to all of its 462 domestic restaurants by the end of next year.

[Copyright The Jiji Press, Ltd.]

Jiji Press